Secrets to Success

Secrets to Success

Groove Hacks We’ve Learned from our Customers

When you build software, an app, etc., you’re bound to see some unintended uses. And that’s a great thing!

We love hearing about the creative, innovative ways our customers are using Groove, and we wanted to share a few. Who knows, maybe this will get your creative juices flowing!

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Using Google Apps as Email Relay for Salesforce to Remove Via Disclaimer

Using Google Apps as Email Relay for Salesforce to Remove Via Disclaimer

Customers frequently ask us how they can avoid their emails getting caught in spam filters. The trick is to use Google Apps as an email relay for Salesforce.  Even though it’s our goal to provide you with the world’s best Gmail-Salesforce integration, we acknowledge that sometimes you really want to send emails from Salesforce directly. The catch is that such emails look funny when opened in Gmail or other security aware mail clients.  Gmail detects that the email was sent via an email relay that is in the salesforce.com domain rather than your own.  Thus Gmail warns the recipient by displaying the infamous “via ...”caption, which for most people is a clear sign that this is an automated bulk email.

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